Global Case Management System (GCMS)
GCMS notes are official records maintained by Immigration, Refugees and Citizenship Canada (IRCC) and are an essential part of the immigration application process. These notes contain information about you and your application that are stored in IRCC’s Global Case Management System—the program used to collect and process applications within the department. GCMS notes can contain information including (but not limited to): application processing details, details of the officer processing your application, notes from immigration officers, visa officers’ assessments, and all other information that IRCC has on you.
Who can request for GCMS notes?
Anyone who has an application with IRCC and/or CBSA, and whose application has passed the R-10 completeness stage can potentially apply for a GCMS. However, to obtain a GCMS note one must first submit an ATIP request, under the Access to Information Act. To submit an ATIP, one must be either be:
- A Canadian citizen or permanent resident
- An individual residing within Canada.
Applicants outside of Canada can still apply for GCMS notes through a representative who is either a Canadian citizen or permanent resident, or a corporation in Canada. This representative will then apply on the applicant’s behalf for an ATIP and will have to complete the Consent for an Access to Information and Personal Information Request form.
One the request is submitted, IRCC and the Canadian Border Services Agency (CBSA) are legally required to respond within 30 days of receiving the request.
Review GCMS notes
Once you receive your GCMS notes, review them carefully. Pay attention to any observations, assessments, or decisions made by immigration officers, and any information pertaining to the officers themselves. These notes can provide valuable insights into the progress and status of your application, helping you understand any potential issues or areas that require attention.
ConnectRed Immigration can help you in requesting GCMS notes and review the notes accurately to provide guidance on next steps for your application. Also, helping you understand any potential issues or areas that require attention for refusal cases.